Cut to the chase, here’s my take

What a lovely experience at this hotel! The ultra-clean environment combined with an exceptional staff makes it standout. Every encounter felt warm, thanks to team members like Jaimie and Ariana. The location is a plus, and the $15 parking is reasonable given the secure garage. I highly recommend this stay!

Great stay with clean, comfy rooms. Staff was friendly, but parking was a hassle.

I had a decent stay while visiting the Campbell Historical Museum nearby. The room was clean and spacious, which made it comfortable for relaxing after a day of exploring. However, parking was an extra cost, and the shower water leaked onto the bathroom floor, which was frustrating. Overall, it was a good place to rest during my trip, but some improvements are needed.

Nice stay but with a few hiccups

Our stay was pleasant overall, but we were disappointed by the unexpected paid parking and minor cleanliness issues in the room. Enjoyed the comfortable sofa bed for lounging, but the shower design could use improvement. Check for room cleanliness before settling in.

I truly appreciated the clean and modern decor throughout the hotel. The spacious rooms, equipped with easy-to-reach USB charging ports and ample lighting, made my stay comfortable and accessible, a key factor for my relaxation.

Enhanced noise control would greatly improve comfort.

would like to go back here again

The room was spacious with comfy beds and a sofa. Stylish decor, clean bathroom with free toiletries, and handy amenities like a fridge and coffee maker made it feel like home. Free gym access was solid. Breakfast was better than usual with a nice variety. Great location near dining options, yet quiet enough to relax.

We had a fantastic time with friends! The hotel is super convenient for checking out the nightlife at downtown San Jose and trendy Santana Row. Our room was clean and comfy, and we loved hanging out by the pool. It’s worth mentioning that there’s a small cafe in the lobby that serves Starbucks coffee, which is a nice perk!

Unfortunately, we heard complaints about the parking situation, with reports of break-ins at the garage nearby. It’s something to keep in mind if you’re driving in.

good service but needs some improvements

The staff at the front desk and breakfast were friendly and attentive. I enjoyed the convenience of the on-site laundry facility, which made our longer stay much easier. Having breakfast vouchers for meals was a pleasant surprise that added value to my mornings. I also appreciated the pool view from our room which enhanced our family bonding time.

Despite the positives, I did notice that it could get quite noisy at times, especially during peak hours.

The hotel boasts easy access to local attractions, making it a solid choice for exploring nearby hotspots. A Starbucks cafe in the lobby is a great perk for coffee lovers looking for a quick pick-me-up.

On the downside, I ran into some hiccups with room amenities—basic toiletries were missing, which made for a surprisingly inconvenient experience. I also found the noise levels from other guests a bit disturbing, especially during the night. Additionally, the parking situation left something to be desired, as reports of nearby break-ins raised some safety concerns. Efficiency of the bistro could use a boost. waiting for items took longer than expected, detracting from the dining experience.

The room was super clean and spacious, which was a plus. I really liked the comfy bed and the decor felt fresh and modern. There's a nice couch for relaxing too. I did notice some noise issues from the hallway at times, which was a bit distracting. The USB charging ports were handy and the ample lighting was great for reading or working.